Client testimonials
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We engaged Mark Hodson of Tercon to facilitate a leadership development initiative that revolved around undertaking an extensive 360 assessment of our entire leadership team, including CEO. Mark was a good fit for Lamprell because he has a very broad understanding of the industry and the macro-economic environment that we work in. Additionally, his personality and style fit well. Every single participant spoke highly of Mark’s ability to give feedback in a constructive manner and provide thought provoking development ideas.
The proof of the pudding, however, would come 6 months later if we were able to identify whether Mark’s inputs had caused any positive change and I am happy to report (6 months on) that we have witnessed positive behavioural change in a number of our senior managers. Coming into the assignment, Mark was briefed on a number of potential conflicts within the team. Consequently Mark had to confront some strong personalities and help them take on board the 360 feedback. This was done professionally and successfully and, whilst we can never expect perfect harmony in any senior team, we have certainly moved forward thanks to Mark and Tercon’s inputs into this leadership intitaitive. John Macdonald, Vice-President (Human Resources & Administration), Lamprell
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Mark's experience in the Engineering and Construction industry let him talk our language. It was easy to communicate our desired outcome for the workshop which resulted in getting the program we wanted and needed vs a generic hand holding exercise that produces no lasting value.
The value delivered was being able to do a deep dive into the alignment issues we were experiencing without making it personal or without any blame. The team to a person were happy with the time they invested and the benefit that was gained. Myself and my client counterpart will use Tercon's services for our follow up sessions. Gerald Humphrey, Retired - LNG Consultant -
I interacted with Mark over a period of 3 to 4 years through Project-wide senior management planning sessions and within my own team's regular mid-year and end of year team reviews. Mark facilitated these sessions and always provided excellent professional support and broader insight into team and group dynamics. One of the things I enjoyed most about working with Mark was his guidance and support in planning for the events, his depth of experience ensured we always had a good focus around the themes and messaging we were looking to share with the team. We started working with Mark in the early days when we were forming our project team and he shared his knowledge around individual and group behaviour patterns so we could work towards achieve a high performing team. The team enjoyed his style of delivery and depth of experience and a high level of trust and familiarity was developed over the years. Barbara Marks, Quarantine Operations Manager, Kellogg Joint Venture Gorgon
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Mark has worked with my teams over a number of years in a number of locations. I continue to go back to him for support because of the process, experience, enthusiasm and expertise he brings to the table. It is very easy for these sessions to go nowhere and ultimately to be a bad investment of money and time. Not only that but a bad session can have the direct opposite effect to your desired results. With Mark I have found through good upfront planning, his strong presence and communication skills, my teams have benefited from his ability to make our sessions effective thereby making them beneficial for individuals and for the team. The integrity he brings to the teamwork wins over less enthusiastic members and we always have a clear sense of progress and direction at the end of our working together.
This progress makes me return on a regular basis and gives the satisfaction of successful investment for a job well done. Niall O'Connell, Lamprell
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